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Warranty Information
Warranty covers
replacement cost of physical product only-the actual graphics
damaged, based on manufacturer warranty specifications. This does
not include material handling (cutting, printing, shipping, etc.) or
installation. Payment of handling and installation (if applicable)
will be due upon completion of the job. All installation by Die-Hard
Graphics of vinyl on sign board, vehicles, etc will be warranted for
life against installation defects. Please contact Die-Hard
Graphics if you have any questions about the warranty information
listed below.
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Vinyl Products
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High Performance Opaque Film
2 mil opaque cast film - exterior durability 7-8 years
against color fading.
Mid-Low Performance Opaque Film
3.2 mil
opaque calendered film - exterior durability 3-6 years
against color fading.
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High Performance Translucent Film
2 mil translucent cast film - exterior durability 7 years
against color fading.
Mid-Low Performance Translucent Film
3.2 mil
translucent calendered film - exterior durability 7 years
against color fading.
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Premium Reflective Film
5.5
mil engineering grade film - exterior durability 7-8 years
against color fading.
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Engineered
to meet U.S. Federal Reflectivity specifications.
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Cannot use
Wet Application Methods
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Made for
long term applications
Intermediate Reflective Film
5.5 mil
non-engineering grade film - exterior durability 3 years
against color fading.
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Not
Engineered to meet U.S. Federal Reflectivity
specifications.
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Cannot use
Wet Application Methods
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Lower cost
product
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Made for
short term applications
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Metallic
Film
2 mil film - exterior durability 5-7 years against
color fading.
Ultra Metallic Film
3 mil film - exterior durability 5 years against color
fading.
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Polyester
Film
3 mil film - exterior
durability 3-5 years against color fading.
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High Gloss
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Gives
polished or brushed appearance
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No
conforming characteristics
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Cannot use
Wet Application Methods
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Ink-Jet Printed Vinyl
Untreated Prints
Treated Prints
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Sign Board
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Corrugated Plastic Signage
4 mil, 6 mil, 10 mil
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Lower cost
signage
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Short term
use
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NO WARRANTY
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PVC Foam Board
1 mil - 10 mil
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Aluminum Faced Corrugated Plastic
Signage
5 mil, 10 mil
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Acrylic Plastic Signage
1/8" - 3/16"
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Backlit
signage
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NO WARRANTY
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Aluminum Signage
.032, .040, .063, .080
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Pre-Fabricated Sign Frames
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All
pre-fabricated sign frames, unless otherwise stated, are
warranted against manufacturing defects only. This warranty
does not cover any paint damage caused accidentally or
otherwise. |
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Magnet Material
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All magnets are
warranted for the materials placed on the magnet, such as
vinyl graphics or ink jet prints. There is no warranty
against color fading of the magnet, or accidental removal of
magnet via wind gusts or theft. |
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Vehicle Striping
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| All printed
vehicle striping packages are warranted for 1 year against
color fading. All other striping carries the same warranty
as the vinyl from which the product was made, as listed
above. |
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Custom Made Sign Cabinets
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All custom
made aluminum sign cabinets are warranted against
workmanship defects. All other materials (hardware,
electrical fixtures, wiring, etc) carry the same warranty as
the materials used to create the product, per manufacturer
specifications. Light bulbs and other consumables contain
no warranty. |
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Channel Letters
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All custom
made channel letters contain a lifetime warranty. If any of
the letters should
break, crack, chip, fade or fail
they will be replaced. |
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